Return & Refund Policy

Thanks for your purchase of the Alice Smart Oil Tank Gauge at www.myalice.com. If you are not entirely satisfied with your purchase, we're here to help.

Returns & Exchanges

You have 30 calendar days to return an item from the date that we mailed it to you. The gauge must be in saleable condition. This means that no marks have been made on the gauge and no pipe dope or other sealant has been used on the threads. The gauge must be returned in its original packaging. Please email support@myalice.com to initiate the return or exchange. We will email you a prepaid mailing label you can use to send back your gauge. Please include a printed copy of your receipt in the box and place a note inside that says either “Refund” or “Exchange”.

Refunds

Once we receive your returned Alice, and confirm that it is in like new condition, we will initiate a refund to your credit card or original method of payment.

Contact Us

If you have any other questions about returning or exchanging your order, please contact us at support@myalice.com.